BT has appointed Alan Lees as the new director of its Scottish Enterprise business to lead the group’s relationships with large business and public sector customers across Scotland.
Since joining the company in 2001, Alan has held several senior sales-related roles at the company – most recently, he led BT’s corporate business team within its Enterprise unit in Scotland, where he was responsible for supporting Scotland’s largest businesses.
Lees will start his new role amidst the ongoing Covid-19 outbreak, a particularly challenging time for businesses across Scotland and the UK.
“We know how tough it has been for our customers, including some who’ve had to temporarily cease trading and others who are adapting to finding new ways of working,” he said.
“The shutdown of normal activity is having a huge impact on businesses, particularly in the hospitality, leisure, entertainment, travel and education industries.
“As a critical enabler, we are doing all we can to support our partners in both the public and private sectors. We are helping the NHS with their critical requirements, and the invaluable LifeLines – a project providing a secure virtual visiting solution for families whose loved ones are in intensive care units.
“We also helped the Scottish Government to quickly set up their Shielding Helpline, allowing the most vulnerable people in our communities to get the support they need.
“We’re also supporting businesses from sole traders and SMEs, all the way through to large corporates by giving them access to the best technology, flexible options and training to help them navigate through this crisis.”
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Lees will focus on helping businesses survive the economic impact of the pandemic, but over the longer term, he wants BT to play a key role in the country’s future prosperity.
He said: “BT’s values align with the strategic plan for Scotland; with a focus on skills, technology and transformation, we have a great opportunity to support the social and economic growth objectives, bringing our public and private sectors closer than ever using the power of technology to enrich the industries and communities that we serve.”
He added that BT has been helping small enterprises across Scotland to move more of their services online for survival as the sector looks to take its first steps towards recovery.
“The right online presence could make a huge difference to a small business, such as helping them to reach a global audience or a new customer base,” he commented. “It’s important that we continue to support small businesses to develop and enhance their digital skills so they are in the best position for recovery.”
As part of its investments in Scotland, BT recently announced the launch of 5G mobile services from EE in several towns and cities, including Glasgow and Edinburgh, with more to come.
The company also announced the multi-million-pound expansion and refurbishment of its Glasgow Clydeside office and has committed to a significant presence in Dundee, joining Edinburgh, which was announced in 2018.