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Edinburgh Confirmed for BT Workplace Improvement Programme

Duncan MacRae


BT Workplace Improvement Plan

BT’s workplace improvement programme will be the biggest of its kind ever undertaken in the UK and is expected to complete by 2023.

BT Group has confirmed Edinburgh as one of the first locations that will house its workplaces of the future as part of a three-to-five-year programme.

Initially unveiled in May 2018, BT Group plans to improve and consolidate its workplaces across the UK. Edinburgh is one of eight UK locations selected and the first to be announced in Scotland.

‘The Better Workplace Programme’ aims to consolidate BT Group’s footprint of more than 300 locations to around 30, containing modern, future-fit buildings, including corporate offices, contact centres and specialist sites. It is the largest programme of its type in the UK. BT’s telephone exchanges will be retained by the Group.

Edinburgh, Belfast, Birmingham, Bristol, Cardiff, Ipswich (Adastral Park), London and Manchester are the first towns and cities to be selected and will house a variety of the company’s operations. This is a clear signal that BT is committed to the whole of the UK, with locations in all four countries and their capitals.

Though detailed plans of BT’s footprint in each location are still to be finalised, some existing BT buildings will be refurbished while others will see BT move into new offices.

BT Group is responsible for generating £1 in every £110 produced in Scotland, according to an independent report by consultancy Hatch Regeneris. It also generated £1.2 billion to the Scotland’s economy in ‘Gross Value Added’ GVA, during the 2017/18 financial year. BT Group also employs more than 7,700 people in Scotland.

All eight locations will benefit from 5G coverage, announced on the 22nd of May. Teams within the future-fit buildings will benefit from state-of-the-art mobile connectivity alongside the existing fibre connections.

BT Group chief executive, Philip Jansen, said: “The Better Workplace Programme is about bringing our people together in brilliant spaces, and transforming the way we work.

“Revealing these eight locations is just the first step; we have dedicated teams working on identifying the best buildings to move into and which ones to redesign for the future. As a result of this programme, BT people will be housed in inspiring offices that are better for our business and better for our customers.”

Duncan MacRae


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