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New Partnership will see Edinburgh Charity use Yoti Digital ID Cards

Ross Kelly



Volunteers using the digital ID system can present their contactless cards on screen or share them digitally via email or text. 

Volunteer Edinburgh is set to use a digital identity platform to remotely issue volunteers with digital ID cards.

The Edinburgh charity is working with Yoti on the project to safeguard recipients of the charity’s support and comes as part of Yoti’s pledge to assist organisations tackling the Covid-19 pandemic.

Virtual ID cards can be remotely issued to a volunteer’s phone rather than distributing traditional plastic cards. Volunteer Edinburgh can also update or even revoke ID cards in real-time through the Yoti platform.

Volunteers using the ID system can present their contactless cards on screen or share them digitally via email or text.

Long-term, the system could help to minimise the exchange of physical documents and possible contagion, Yoti insisted.

Volunteer Edinburgh helps some of the capital’s most vulnerable citizens and is currently deploying more than 1,400 volunteers through the Scottish Government’s Scotland Cares Initiative.

The charity said digital ID cards will enable it to safely expand volunteering efforts amid a critical period in the pandemic.

Paul Wilson, Chief Officer at Volunteer Edinburgh, said: “Yoti’s contribution to the Covid-19 pandemic response has been invaluable. Their support for Volunteer Edinburgh has allowed us to augment our already robust onboarding process for volunteers and means we can deploy our volunteers with greater safety and security.

He added: “Being able to badge our authorised volunteers remotely and with such control is vital and gives the people we are supporting greater confidence in our volunteers and Volunteer Edinburgh.”


To claim a digital ID card, individuals will be able to download the Yoti app and link their details to an account. Biometric technology means only the original user can access the ID and all personal information is encrypted.

Yoti said its security systems have been “certified to meet SOC2 standards” and are designed to ensure that personal data cannot be read, mined or sold to third parties.

Gordon Scobbie, Scotland Commercial Director at Yoti, commented: “Yoti is delighted to help Volunteer Edinburgh deploy their volunteers into the community with confidence and safeguard the vulnerable from fraudsters and scammers looking to exploit the current Covid-19 crisis.

“It’s been a pleasure to help the volunteering effort in Scotland and we look forward to helping out more organisations who need this kind of innovative digital solution.”


At the beginning of the pandemic, Yoti fast-tracked the NHS digital staff ID cards for NHS England & Improvement, which have since been rolled out to NHSX and NHS Digital.

The firm has also issued digital ID cards to AgeUK, HelpMyStreet, Nottingham City Council and Volunteering Matters.

Ross Kelly

Staff Writer

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