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Samsung Phones Silently Sending Out Your Private Photos

Dominique Adams

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Scottish businesses

Korean mobile phone maker says it is investigating claims that its updated texting app has been sending phone owner’s pictures randomly to their contacts.

According to reports, Samsung’s Messages app may be silently, and without permission, sending people’s private photos to random contacts. Affected phone owners went online and flagged the problem on Samsung’s official support forum and Reddit.

One Galaxy S9+ owner said on Reddit that: “Last night around 2:30am, my phone sent [my girlfriend] my entire photo gallery over text but there was no record of it on my messages app. However, there was a record of it [in my] T-Mobile logs.”

Another Galaxy S9+ responded saying: “Oddly enough, my wife’s phone did that last night, and mine did it the night before. I think it has something to do with the Samsung SMS app being updated from the Galaxy Store. When her phone texted me her gallery, it didn’t show up on her end – and vice versa.” One Reddit user jokingly commented: “Do S9’s come with divorce lawyers?”

Glitch Could Be Linked to Update

While the cause of the problem has not been identified, users on the forum have noted that the app became problematic after a recent Rich Communication Services (RCS) profile update that was rolled out on carriers including T-Mobile. The goal of RCS is to enhance the outdated SMS protocol with new features like better media sharing, typing indicators, and read receipts.

In a statement, the mobile giant said: “We are aware of the reports regarding this matter and our technical teams are looking into it. Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG.”

Worried Samsung phone owners should ensure that Samsung Message does not have permission to access their phone’s storage, which will prevent it from being able to send anything on the phone. Or they should switch to a different texting app like Android Messages or Textra, which do not appear to be affected by the glitch.

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Dominique Adams

Staff Writer, DIGIT

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