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SAFE2GO Contact Tracing App to Help UK Businesses Open Safely

David Paul



A former doctor has created the platform aiming to help businesses top re-open more quickly and safely whilst meeting government guidelines.

Glasgow-based Hamill Digital Healthcare has announced its new SAFE2GO app, which will enable visitors to any venue to provide contact details quickly, easily, and securely.

The app is designed to aid businesses where people may come into close contact – such as gyms, bars and cinemas – to open after the lockdown period while following guidelines set out by the UK Government.

Hospitality venues, hairdressers and places of worship have been given the guidance to collect visitor contact details as well as arrival and departure times in a secure way which meets data protection regulations.

Scottish Care, which represents the largest group of social care providers in the UK and wholesale food and drinks supplier, Dunn’s Food & Drinks, which supports more than 2,000 venues in Britain, is already using the app.

Managing Director at Hamill Digital Healthcare, at Louise Hamill, says that she believes the app can help Britain get back to normal by providing vital support to the NHS contact tracers.

She said: “My experience as a doctor gives me a real appreciation for the service the NHS provides an insight into the challenges it faces. We developed this app to provide a solution which will support NHS contact tracers and allow businesses to operate safely by recording personal data and visit times.

“SAFE2GO saves staff time and removes the headache and burden involved in data protection regulations as the business never has access to the personal details which are recorded.”

Hamill added: “Additionally, visitors are given the reassurance that they are visiting a venue which is being proactive about contact tracing and being responsible with their personal data.”

The platform gives businesses a way to allow their visitors to easily log their contact details by scanning a displayed QR code. This personal data is then encrypted and stored in a cloud-based system before being automatically deleted after a maximum of 21 days.

Organisations can download information posters and a QR code, allowing them to set up and use the platform quickly and easily.


Contact tracing apps have become an important part of tracking Covid-19 around the world, with some healthcare professionals saying it could the best way to stop a second wave across Britain.

However, there has been controversy over the UK Government’s handling of the systems after a previous failed attempt to roll-out an app nationwide.

There were privacy and data protection concerns surrounding the clinical testing app developed by NHSX, which would use Bluetooth to alert users if they have spent more than 15 minutes within close proximity to someone who has tested positive.

A report by HSJ suggested that the app “failed all the tests” required for it to feature in the NHS Apps Library, with failures identified included issues with clinical safety and performance as well as cybersecurity.

A decentralised app set to be launched by the government was also cancelled after similar privacy issues. Open Rights Group raised concerns that the UK Government’s app would create a “privacy minefield” by storing sensitive data in a centralised database.

David Paul

Staff Writer, DIGIT

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