Aberdeen Enjoys £1.5 Million Boost from RingGo App

Cashless parking app RingGo has proved a hit with Aberdeen motorists, who used the service more than 170,000 times in its first year. 

Since its launch a year ago the cashless parking app has enjoyed a 50% growth in use. Statistics obtained through a freedom of information request showed that payments worth £1,449,475 were made using the app during the financial year 2017-18.

Additionally, during that year the app was used more than 170,000 times in Aberdeen’s car parks, with almost 59,000 times in the Chapel Street car park alone.

RingGo is a convenient cashless parking app that negates the need for motorists to use pay and display machines. It allows drivers to use their smartphone to pay for parking and to top up their parking session digitally.

Initially, there had been some resistance to RingGo’s introduction over data safety concerns. In early 2017, the app experienced a serious glitch which exposed user data to other users. It is estimated that some 600 accounts were impacted by the error.

Further Digital Options to be Introduced

Councillor Douglas Lumsden, co-leader of the council and convener of the city growth and resources committee, said: “Cashless parking is already proving a popular option for motorists in Aberdeen and we anticipate the numbers utilising the service will continue to increase.

“The council is embracing digital technology to better meet the needs of our customers across all areas of the organisation and cashless parking is a good example of the positive change that is taking place.

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“More and more digital options are being introduced on a rolling basis.

“In the past month alone this has included everything from online platforms for parking permit applications to the more unusual option to apply for a wild and dangerous animal licence.

“There is a great deal of innovative work being done and customers are already benefiting from more efficient services.”

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