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NatWest Launches Mettle, a Digital-Only Bank For SMEs

Duncan MacRae


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NatWest has become the UK’s first major high street bank to launch a digital-only proposition for small businesses.

NatWest has launched Mettle, a purely digital proposition specifically for small businesses.

Mettle has been designed to offer organisations a new, forward-looking way to manage their finances, combining a current account with invoicing, payment chasing and bookkeeping capabilities.

Natwest says Mettle will enable customers to open a business current account in minutes, forecast their business performance, create invoices from their mobile phone and provide reminders for chasing payments. All of these features will be wrapped in a single, easy-to-use mobile app with a debit card, according to the company.

Pilot stage

Mettle is currently at the pilot stage, and customers who open an account will work closely with the Mettle team to influence how the product will develop.

Alison Rose, chief executive of Commercial and Private Banking at NatWest, said: “We are really excited to launch Mettle – the latest in a number of innovative offerings from NatWest. With a constantly evolving banking and technology landscape we know we need to adapt in order to offer new customer-focused solutions.

“The premise for Mettle lets our customers focus on ‘forward-looking’ finances, combining technology and proactive insights so SMEs can make better decisions and run their businesses more successfully.

Rose added: “Being able to engage with our customers and to get their direct feedback, at this early stage, is extremely important to us. We wanted to launch this new innovative account so that customers can focus on achieving their entrepreneurial goals while staying on top of their financial commitments.

“With their invaluable insight, we hope to save our customers from worrying about daily account management and cash uncertainties of the future.”

Mettle will run independently from the Natwest bank with both customers and non-customers able to apply for an account.

Duncan MacRae


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