Facebook Outage: Millions of Users Unable to Access Apps

Facebook Outage

An outage of Facebook apps yesterday left millions unable to access WhatsApp, Messenger, Instagram and Facebook’s workplace app.

A global outage has left millions of people unable to access Facebook and its associated platforms for more than 12-hours.

The main Facebook platform, WhatsApp, Messenger and Instagram were all affected by the outage, which Facebook is yet to offer an explanation for.

Issues on the platforms began yesterday afternoon, which saw Instagram users unable to refresh their feeds or post new content.

Users of the Messenger app for desktop also encountered loading issues while mobile users couldn’t view images on the platform and reported a number of irritating glitches.

These same issues were also reported to have occurred on WhatsApp. Facebook appears to have been aware of the issue early on yesterday afternoon, published a statement acknowledging the outage.

“We’re aware that some people are currently having trouble accessing the Facebook family of apps,” the company said.

“We’re working to resolve the issue as soon as possible.”

Facebook and Instagram are both up and running again, with the latter announcing it was back around in the early hours of Thursday morning.

What caused the outage?

Initially, rumours circulated on other social networks claiming that the outage was a result of a DDoS attack (Distributed Denial of Service). However, the company denied these claims.

“We’re focused on working to resolve the issue as soon as possible, but can confirm that the issue is not related to a DDoS attack,” Facebook said.

NBC News reporter, Raj Mathai, tweeted that the outage was due to ‘database problems’ which saw the company’s database ‘overloaded’

“We are racing to spin up new machines as others go down. Mostly resolved…but it takes time,” a source at Facebook told Mathai.

The outage marks the worst of its kind in Facebook’s 15-year history. In 2008, users experienced widespread disruption due to an outage, however, this was when the platform had 150 million users. Today, the social network has more than 2.3 billion monthly users.



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