Hospitality technology startup ePOS Hybrid has reported that it is has seen “significant” growth after a strong 2020.
The firm has seen a 155% uplift in sales over the last year, despite the challenges the hospitality sector has faced in recent months.
Covid-19 has resulted in significant changes across the sector, with the reduction in the level of human contact becoming a big priority for many businesses.
In response, ePOS Hybrid has launched a contactless, mobile table ordering service, as well as a full self-checkout for the SME market with a price point sub £1,000.
Andrew Gibbon, Head of Growth at ePOS Hybrid, commented: “It has been an incredibly challenging 12 months for a lot of start-ups, let alone one that operates within the hospitality sector.
“However, due to our ongoing focus on supporting the digital transformation of the industry, we’ve been able to accelerate growth from both a team and revenue standpoint.
“In response to the pandemic, we saw a real gap in the market to help businesses seamlessly navigate the evolving climate and supported many of our clients to pivot their businesses, automate their operations and implement contactless systems.”
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Gibbon continued: “We wanted to ensure our technology supported employees across the sector as much as possible, by making a stressful period slightly easier.
“This, in turn, has helped our clients to provide their customers with the peace of mind that they have all of the right systems in place to protect them, by reducing human interaction wherever possible.”
ePOS says that, through its plug and play point of sale tech, it aims to “empower hospitality businesses to drive profit, reduce costs and increase operational efficiency”. Its eco-system allows for online and mobile ordering, self-checkout kiosks, ePOS systems, contactless ordering and payment solutions to “transform the customer experience”.
Gibbon said: “The events of recent months have really accelerated the digital transformation of the sector as a whole and while it has been difficult, hospitality is resilient so we have no doubt it will bounce back once restrictions are eased again.
“We have supported many of our clients in exploring new revenue streams, such as transitioning to offering takeaway, and will continue to adapt our technology in line with industry trends.”
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Edinburgh-based ePOS, which launched in 2019, has successfully scaled from 200 locations to onboarding over 500, as well as bagging a contract with an ‘unnamed fast-food enterprise’ last year.
Since January 2020 the company has more than doubled its team, with new recruits across its sales, marketing, customer success and hardware divisions.
ePOS Hybrid also saw a strong year for investment in 2020, announcing a successful month-long crowdfunding campaign in February.
The tech firm surpassed its initial goal of £250,000 halfway through its campaign and went on to increase the amount by more than 60%.