The extra funding now takes the company’s total investment to more than £3 million and includes investors such as Skyscanner founders Gareth Williams and Bonamy Grimes, and Entrepreneur First founders Alice Bentick and Matt Clifford.
DevicePilot can now expand its Service Monitoring platform, used by businesses with large networks of connected Internet of Things (IoT) devices to improve the delivery of their services.
DevicePilot co-founder and Head of Product, Keith Reed, said: “The single-most-important question any business needs to ask itself is: ‘Is my device estate ready to deliver my business today?’
“As connected devices become more and more prevalent in businesses, Service Monitoring is emerging as a key, but often overlooked, requirement for industry growth.”
Co-founder and CEO of DevicePilot, Pilgrim Beart, added: “This funding helps take us to the next level.
“Every connected product company discovers an inflexion point where it’s impossible to continue delivering a good service to customers without complete, real-time oversight of their network.”
The platform works by collecting data from individual IoT devices, producing Key Performance Indicators for connected devices, such as device up-time and site availability.
This can then help businesses see if they are adhering to their Service Level Agreement with customers – and allowing them to carry out a Root Cause Analysis to decipher the problem if not.
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Maria Dramalioti-Taylor, Managing Partner at Beacon Capital, commented: “It is clear that connected devices have enormous potential to revolutionise businesses in almost every sector – but many have failed to deliver on their promise.
“DevicePilot can catalyse the adoption of IoT by solving a problem that all connected device companies are experiencing.
“Every other sector of the digital economy has benefited from a plethora of customer experience tools.
“IoT companies have not to date had access to similar enterprise-grade tools. DevicePilot has the potential to be this missing piece of the IoT technology stack.”