Launched in October 2020, the free helpline is the first of its kind in the UK and was deployed in the face of rising cyber threats toward businesses and charities in the Scottish SME community.
The helpline provides immediate and ongoing support to SMEs and third sector organisations after a suspected cyber incident, giving them expert guidance on handling the incident and returning to secure operations.
As an expert provider of Incident Response services, Check Point is the first cybersecurity solutions vendor to join the SBRC’s ‘Cyber Incident Response Cadre’ of partners providing support for businesses that have been hit by cyber-attacks.
Following an initial call to a Cyber Incident Response Manager at SBRC, organisations targeted by suspected attacks are then directed to members of the cadre’s incident response teams, including Check Point, who provide an hour of free support to organisations, to help them identify and contain the threat, and minimise its impact.
Check Point can also handle the incident lifecycle from triage to remediation with detailed documentation and reports, irrespective of whether the clients are existing Check Point customers.
Roddy MacCallum, Head of Scotland at Check Point Software Technologies, commented: “Being able to help SMEs that have been targeted by cyber-attacks to recover quickly is critical to their continued operation.
“In many cases, SMEs don’t have the expert resources available in-house to deal with cyber incidents and don’t know who to turn to for help.
“By partnering with SBRC on its cyber incident response helpline, we can give SMEs access to the knowledge and support they need to recover as fast as possible from attacks.”
According to the 2020 Verizon Data Breach Investigations Report, 28% of all breach victims globally were SMEs, with 54% of attempted attacks on SMEs being successful, compared to just 7% success at larger companies.
Additionally, 62% of SMEs say they lack the skills to deal with cybersecurity issues.
Mark Cunningham-Dickie, SBRC’s Cyber Incident and Response Manager said: “We’re delighted to welcome Check Point as a new member of the SBRC Cyber Cadre team.
“Check Point’s credentials in incident response is outstanding, and they join a group of other dedicated organisations that will support the local SME community.”
Check Point has worked with the SBRC for the past two years, helping businesses in Scotland and across the UK stay secure.
The cybersecurity firm said the partnership underlines its ongoing commitment to providing SMEs with the training and support needed to help them prevent cyber-attacks from impacting their business.