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Apprentice of the Month – Supta Das, Scottish Water

Staff Writer

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Scottish Water_Supta Das_

Welcome to the third column from Skills Development Scotland, designed to highlight the benefit of apprenticeships for those in the tech sector (and beyond).

Movers and ShakersSupta Das can study, work, earn and learn all while looking after her family thanks to the Graduate Apprenticeship scheme.

Originally from Shillong in India, Supta works as an IT partner management Analyst for Scottish Water. She could not afford to leave her job to go into full time education, but wanted to get industry-recognised qualifications in the IT sector.

Her solution was to begin a Graduate Apprenticeship in IT Business Management at Edinburgh’s Heriot Watt University.

“I’ve always had a clear career goal, but to get there I knew that I needed to develop both my personal and technical skills,” said Supta. “My apprenticeship is doing exactly that. Every time I’m doing coursework, I can directly relate and align it to my work. I can identify ways in which I can improve things at Scottish Water by applying what I have learned through my apprenticeship.”

For example, after learning more about customer engagement, Supta identified how the company’s Digital Directorate could better engage with business customers. She suggested the organisation tried to engage customers more with its strategic plans, and that is exactly what Scottish Water now does as part of its IT sourcing model.

And in her first semester, Supta was also taught how to create an app. She has since gone on to develop a business case and app to meet the organisation’s IT requirements while also improving the overall customer experience.

Supta’s line manager Sally Lawson, lead IT partner consultant at Scottish Water, said: “The Graduate Apprenticeship has given Supta a fantastic opportunity to develop her analysis skills. It’s also enabled her to bring new ideas and fresh thinking to how we as a business can increase value from our digital partners and suppliers.”

Supta concluded: “The digital world is changing every day and as an individual and an organisation, we must continue to learn and stay up to date with technology. Digitally we cannot be left behind and the apprenticeship keeps me up to date with the latest technology.”

For further information about how work-based learning could help you, your staff or your business visit Apprenticeships.Scot. For further information about digital skills and careers, visit Digital World.

DIGIT Staff Writer Robot

Staff Writer

Staff Writer - DIGIT

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